I’ve decided to take my husband away on a short trip for our 16th anniversary (Sept 17th). I’ve booked a hotel, made arrangements with a few of my girlfriends to farm out my four children and now I’m planning the details. I think the planning is almost as fun as the trip may turn out to be. There has only been negative experience in the planning process so far. The hotel claimed to have the ultimate concierge service…promising an excellent experience. So, not being terribly shy–and feeling I’m already paying too much for the hotel and entitled to a little “excellent” concierge service–I called them up with a few requests. Here’s how it went:
Me: Could you please arrange to have the hotel “sedan” pick us up at the airport (it appears to be a free service listed on the website).
Concierge: Sure, I’d be happy to arrange that for you Miss Smith (oh, how flattering to be called Miss). The cost is only $150 each way.
Me: (After a shocked pause). Ummm, in thinking about it, a Yellow Cab might be fun. I hear they are an experience that should not be missed.
C: Of course, ma’am (No way–did he really just sniff and call me ma’am? Wasn’t I a “miss” just a moment ago). They are $35 and DON’T require a reservation.

Me: Ok, that sounds perfect. Listen, I think it would be nice to take Afternoon Tea in our room. Could you arrange for it to be waiting for us when we get there?
C: Sorry, it is only served downstairs.
Me: But it’s listed on the website “in-room dining” menu.
C: Oh.
Me: So, is that a no?
C: Yes.
Me: Yes?
C: No. The website is wrong.
Me: Oh.
Me: Ok, this is my last request. I really hope you can help me with this one. Are you ready?
C: Yes ma’am. (aaak…again with the ma’am)
Me: We are arriving at 1pm but check in is at 3pm. Could you arrange an early check in for us?
C: Of course, we would love to do that for you (Thank goodness, finally a yes!) BUT it cannot be guaranteed in advance and is subject to availability.
Me: Oh. So is that a yes or a no?
C: I’ll put a note on your reservation.
I think that was a “no” disguised as a “yes”. I have to say, if that is the best concierge service in NYC, I’m afraid to think what a bad concierge would be like. By the way, I am going to order Afternoon Tea from the room service menu when I get there…I’ll just bet the website is right and he just didn’t want to follow up to check.
Oh well, I’m not letting that stop me from having fun. I’ve mapped out some walking tours. I’m dying to walk Chinatown and get some authentic dim sum.

I also want to do all the other touristy walking tours (see the Chrysler Building, NYC Library, Central Park, 5th Avenue, etc). We’ll definately tour Times Square…there are a few pubs I want to check out.

Overall, it promises to be a whirlwind tour and lots of fun. I have our days planned to see as much as we can in the 3 days we are there, but if we want to relax and throw away the schedule and see less, I’m all for that too.